Privacy Policy

This policy explains how Remotify OÜ (trading as Vandly) collects, uses, and protects your personal data. Questions? info@vandly.co

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Introduction

Remotify OÜ (trading as Vandly) (“Vandly”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it. It applies to all users of our Services, including Sellers and Buyers.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Services.

Information We Collect

2.1 Information You Provide

Registration data: name, email address, country of residence, payment details (bank account or payout method).
Product information: descriptions, pricing, files, and metadata of Digital Products you list.
Communications: messages you send to us via email, support tickets, or chat.

2.2 Information We Collect Automatically

Device and browser data: IP address, browser type, operating system, and device identifiers.
Usage data: pages visited, features used, time spent on the platform, and clickstream data.
Transaction data: purchase amounts, dates, currencies, and transaction identifiers.
Cookies and similar tracking technologies (see Section 6 below).

2.3 Information from Third Parties

Payment processors and financial institutions (for fraud prevention and payout processing).
Identity verification providers (where required for compliance purposes).
Analytics and advertising partners.

How We Use Your Information

We use personal information to:

Operate and improve the Remotify OÜ (trading as Vandly) platform and Services.
Process transactions, payouts, and refunds on your behalf.
Calculate, collect, and remit applicable taxes as Merchant of Record.
Verify your identity and prevent fraud, chargebacks, and abuse.
Communicate with you about your account, transactions, and updates to our policies.
Send marketing communications where you have opted in (you may opt out at any time).
Comply with our legal obligations under applicable law.
Analyze usage patterns to improve our Services and user experience.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data are:

Contract performance: to provide the Services you have requested.
Legal obligation: to comply with tax, financial, and regulatory requirements.
Legitimate interests: to prevent fraud, improve our Services, and conduct analytics.
Consent: for marketing communications and non-essential cookies.

For data protection inquiries, please contact our responsible person at info@vandly.co

Sharing Your Information

We do not sell your personal data. We may share your information with:

Payment processors and banking partners to facilitate payouts and transactions.
Tax authorities and regulatory bodies as required by law.
Fraud prevention and identity verification service providers.
Cloud infrastructure and hosting providers (data processors acting on our behalf).
Analytics providers (in aggregated or anonymized form where possible).
Professional advisors (lawyers, accountants) under strict confidentiality obligations.
Acquirers or successors in the event of a merger, acquisition, or business sale.

All third-party service providers are contractually required to handle your data only as directed by Remotify OÜ (trading as Vandly) and in compliance with applicable data protection laws.

Cookies

We use cookies and similar technologies to operate the platform, remember your preferences, analyze usage, and personalize your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect the functionality of our Services.

Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need (e.g., tax records, fraud prevention). If you close your account, we will delete or anonymize your personal data within 30 days, except where retention is required by applicable law.

International Data Transfers

Remotify OÜ (trading as Vandly) operates globally. Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection standards as your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data during international transfers.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your personal data (subject to legal retention obligations).
Portability: receive your data in a machine-readable format.
Objection: object to certain processing activities, including marketing.
Restriction: request that we restrict processing of your data in certain circumstances.
Withdraw consent: where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at info@vandly.co. We will respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our purposes for collecting it, and the third parties we share it with.
Right to Delete: request deletion of your personal information, subject to exceptions such as legal compliance, fraud prevention, or completing a transaction. deletion of your personal data (subject to legal retention obligations).
Right to Opt-Out of Sale: opt out of the sale of your personal information. Remotify OÜ (trading as Vandly) does not sell personal information to third parties, and has not done so in the preceding 12 months.
Right to Non-Discrimination: we will not deny, charge differently for, or provide a lesser quality of Services because you exercised a right under this section.

To submit a California Privacy Request, email info@vandly.co with the subject line “California Privacy Request”. We will acknowledge receipt within 10 business days and respond within 45 days as required by law.

Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission is fully secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Children’s Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending you an email before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Remotify OÜ (trading as Vandly)

info@vandly.co

Harju maakond, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115 Tallinn, Estonia